Vorträge

Vorträge

  • Walsh, G. (2021): How can retailers sell more sustainable products? An analysis of effects of different assortment structuresGastvortrag an der University of Birmingham Business School (UK), 03.02.2021.
  • Walsh, G. (2020): When getting too personal may hurt email-based recovery effortsGastvortrag an der Copenhagen Business School (DK), 06.02.2020.
  • Walsh, G. (2019): Interethnic bias in service encountersGastvortrag an Loughborough University (UK), 22.05.2019.
  • Walsh, G. (2019): Understanding Interethnic Service EncountersGastvortrag an Università degli Studi di Bergamo (Italien), 08.10.2019.
  • Walsh, G. (2018): Exploring the relationship between compensation size and recovery satisfaction after group service failuresGastvortrag an der Universität Augsburg, 10.01.2018.
  • Walsh, G. (2017): Assessing the effectiveness of product return–prevention instruments: Evidence from a field studyGastvortrag an der Universität Koblenz, Koblenz, 25.01.2017.
  • Walsh, G. (2017): Post service failure compensationGastvortrag an der Alliance Manchester Business School (UK), 29.02.2017.
  • Walsh, G. (2016): Relationships between service employees’ negativistic personality traits, emotional labor and job satisfaction—Evidence from two individualistic countriesGastvortrag an der Universität Koblenz, Koblenz, 06.07.2016.